Easy return

When you make a purchase on the Phytema-cosmetiques.com website, a 14-day withdrawal period applies. To withdraw your order, you simply have to clearly notify us, either by completing the withdrawal form or in any other format that allows no ambiguity as to your decision to withdraw.You can also refuse delivery of a package if you can see that it has been damaged.


Template withdrawal form:


Phytema™ SAS, 1206A Route de Mijoux, 73310 Ruffieux, France. Tel. +33 4 79 52 23 08 Email: info@Phytema-sas.com. 

 I/we (*) here notify you of my/our (*) withdrawal from the contract relating to the sale of the products (*)/provision of services (*) below:

Ordered on (*) / received on (*):

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only if this notification is sent on paper):


(*) Delete as appropriate.

Please send this letter by registered delivery with acknowledgement of receipt.

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